ISO certification in Iraq helps the organisation to satisfy their customer up to maximum level. ISO 9001 standard implementation in any organisation brings only the beneficiary factor for the company. And also, the organisation will get the Global recognition in terms of stability of the organisation and the sufficient fund investments having the greater value in the country. ISO 9001 standard is called as mother of all the international standards this is one of the International standards that is published by international organisation for standardization keeping the quality of the service or the product in the mind. implementation of quality management system in the organisation will help the organisation to have a determined criteria and methodology is in each process.
This International Standard promotes ISO certification in Iraq the adoption of a process approach when developing, implementing and improving the effectiveness of a quality management system, to enhance customer satisfaction by meeting customer requirements. Understanding and managing interrelated processes as a system contributes to the organization’s effectiveness and efficiency in achieving its intended results. This approach enables the organization to control the interrelationships and interdependencies among the processes of the system, so that the overall performance of the organization can be enhanced.
The process approach involves the systematic definition and management of processes, and their interactions, so as to achieve the intended results in accordance with the quality policy and strategic direction of the organization. Management of the processes and the system as a whole can be achieved using the PDCA cycle.
Opportunities can arise as a result of a situation favourable to achieving an intended result, for example, a set of circumstances that allow the organization to attract customers, develop new products and services, reduce waste or improve productivity. Actions to address opportunities can also include consideration of associated risks. Risk is the effect of uncertainty and any such uncertainty can have positive or negative effects. A positive deviation arising from a risk can provide an opportunity, but not all positive effects of risk result in opportunities.
This International Standard enables an organization to use the process approach, coupled with the PDCA cycle and risk-based thinking, to align or integrate its quality management system with the requirements of other management system standards. aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.
The application of the process approach in a quality management system enables:
• The achievement of effective process performance.
• Improvement of processes based on evaluation of data and information.
• Understanding and consistency in meeting requirements.
• The consideration of processes in terms of added value.
The organization shall apply all the requirements of this International Standard if they are applicable within the determined scope of its quality management system. The scope of the organization’s quality management system shall be available and be maintained as documented information. The scope shall state the types of products and services covered, and provide justification for any requirement of this International Standard that the organization determines is not applicable to the scope of its quality management system. Determine the inputs required and the outputs expected from these processes. Determine the sequence and interaction of these processes. Determine and apply the criteria and methods (including monitoring, measurements and related performance indicators) needed to ensure the effective operation and control of these processes. Determine the resources needed for these processes and ensure their availability. Assign the responsibilities and authorities for these processes;
Factocert believes in having a good relationship with customer at all the point of time. We take a lot of measures and responsibilities in understanding the requirements of your organisation. We put in many efforts which will reflect on over the results of implementation of ISO standards in your organisation. Ensure the meetings and deep training schedules as per the plant the better communication among each other. The complete design responsibilities and authority is will be taken very seriously when it comes to having a customer satisfaction. We help you to have a best implemented practice in your organisation and any changes with respect to each process can be moulded as per the standard requirements. Documentation methodology and controlled process actions taken at appropriate time in order to achieve the best implementation of quality management system in the organisation.