How to restore SQL Server 2000 backup to SQL Server 2008

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I have a backup file taken from a SQL Server 2000 database and I'm trying to restore it to a 2008 database. However, I'm getting this error:
An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo) The media family on device 'C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\Backup\customers.bak' is incorrectly formed. SQL Server cannot process this media family. RESTORE HEADERONLY is terminating abnormally. (Microsoft SQL Server, Error: 3241)
I am the one who originally took the backup (years ago). It was a hosted SQL Server. If I remember correctly, I got the backup using some sort of online "control panel"
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    Re: How to restore SQL Server 2000 backup to SQL Server 2008

    SQL 2000 SP4 database can be upgraded on-the-fly to SQL 2008 (including restore-upgrade). See Version and Edition Upgrades. If you get that message most likely the media is corrupted.

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