Facial recognition technology picked up Kelly Conlon in the lobby of Radio City Music Hall in New York City before a performance of the Rockettes' 'Christmas Spectacular' show there. Conlon told NBC New York that it was 'mortifying' to be barred from the event because of the law company she works for. 

Conlon claimed that she and her daughter travelled to New York City the weekend following Thanksgiving to watch the Rockettes perform in the 'Christmas Spectacular' event alongside other members of a Girl Scout troop and their mothers. Conlon, however, said that shortly after entering the theatre, security flagged her and instructed her to leave due to her employment. 

Conlon works for Davis, Saperstein and Solomon, a law company with its headquarters in New Jersey. Her firm has been fighting a personal injury case against a food venue owned by MSG Entertainment for years. 

MSG runs Radio City Music Hall and stages the yearly holiday production starring the Rockettes. Conlon remembered that as soon as she entered the theatre, security personnel started to approach her. Going through the metal detector and hearing it over an intercom or loudspeaker, I believe, was pretty simultaneous, she told the affiliate. 

I overheard them describe a woman as having long, dark hair and wearing a grey scarf. Then, she was questioned by security personnel about her identity and name. 

The owner of Radio City and numerous other venues, Madison Square Garden Entertainment (or MSG), has not acknowledged whether Conlon's presence was detected by security via facial recognition technology. But it does make it apparent that it makes use of the technology. 

According to a statement from the business, 'We have always been clear with our visitors and the public that we use facial recognition as one of our tools to provide a safe and secure environment and we will continue to use it to protect against the entry of individuals we have prohibited from entering our venues.'