How to Fix a Roku that Won’t Connect to the Internet?

How to Fix a Roku that Won’t Connect to the Internet?

When you switch on the Roku device, you might come across a message which says Roku won't connect to Internet. And imagine if you get this when your favorite movie is going on. This may happen basically due to some reason only if you are quite sure that you have entered the correct password.

Steps to rectify roku won't connect to wireless network

Log in to your Router

The IP address is available for each and every router. The IP address needs to be entered, and then you need to wait for some time till it moves to the router login screen. The default password is password. If in any case you have change the password then you needs to enter the password, then you have. If you are not able to recall it, then you must get in touch with an internet provider.

Navigate the DNS

After you login through the router and navigate to the settings of the DNS and then you need to change the DNS1 and DNS2 to public DNS address. Then you need to set the DNS to those numbers such as DNS2 ( and DNS1 ( You need to save the settings. If the router is using an internal DNS instead of a public DNS, then the Roku will not be able to connect with it. Run the roku settings once the changes have been made.

Connect to the router but unable to use Internet to stream videos

Reset the Roku

To rectify Roku won't connect to Internet, the function of resetting needs to be done to the Roku so that it allows you to use it since you do it after buying for the first time. This will solve roku won't connect to local network. Then switch on the Roku and click on the Home key.

Go to advanced settings

Once you select the home key, then you need to scroll down and select on settings. Proceed by selecting on advanced setting and then system and then go and select on advanced settings.

Enter the 4 digit code

After going to advanced settings, select on the factory reset button. After doing this you will receive a four digit code. Enter the Activation Code For roku and select on okay.

Wait for the process to get completed

You need to wait for the time span till the completion of the reset process. Then you can restart the Roku and also the router and start with the setup process. Then you can perform Hulu login on roku. This means that Roku won't connect to Internet problem will get solved.


The above procedure will help you in eliminating the issue Roku won’t connect to internet. The process is quite simple and you will be able to do it by yourself. If you are still facing any issue then you can get in touch with professionals who will help you to connect Roku with the internet.

Last updated:12/21/2019 4:11:06 AM
Elizabeth Warren

Elizabeth Warren

My self Elizabeth from the USA. I am technical blogger always provided technical information. Friends if you need any help or suggestion about Roku digital media streaming devices technology.


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