WHAT'S AN X-CREDIT>

AVADHESH PATEL

Total Post:257

Points:1285
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  1. AVADHESH PATEL

    Post:257

    Points:1285
    What's an x-Credit>

    x-Credits are a currency used to meter Support Tickets or request other types of assistance available under a Sencha support plan as described in Table 1 above. For example, a Support Ticket uses 10 x-Credits per incident. Telephone Support uses 50 x-Credits per hour with a 25 x-Credit minimum. The available number of x-Credits depends on the Support Plan you purchase, as described in Table 1. Premium Support forums are available 24*7*365 and do not use any x-Credits.

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