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Online Reputation Management for Doctors & Healthcare Practices

Simon Hopes27793 05-Apr-2019

Healthcare is a business, and like any business, online reviews can make or break your practice. Consumers, in this case, patients or potential patients often turn to online resources to check the reviews and reputation of the healthcare provider before making that initial visit. Studies have shown today's healthcare consumer base their choice of a doctor, or healthcare facility on the online reputation of the healthcare facility. Being that this is healthcare, reviews and reputation weigh a lot on the success of your healthcare practice. As a business owner, it is in your best interest to do what is at all possible to take a proactive approach in the cultivation of your online reputation by utilizing a healthcare reputation management tool. One of the significant challenges with online reputation is many patients, or customers leave both good and bad reviews, neither of which you may not be aware. However, the need to manage these reviews are critical, and Rize is the perfect tool to do just that. Rize helps healthcare professionals manage reviews from different platforms, on one user-friendly dashboard. Rize puts the power of online discussions in the healthcare professional’s hands.
Landing Pages

To build a successful online reputation, you must acquire data or feedback from your customer base. Riz creates a fully integrated landing page that helps capture customer feedback during their time at the healthcare facility. The landing page is also a great tool to gather additional information from your patients, which can lead to more referrals. Your facilities online reputation is critical in today's digital business environment. With the use of the landing page to allow patients to review their personal experience will generate hundreds of reviews. By increasing the number of reviews on the internet will not only improve your practices online reputation, but it will also significantly improve searching index ranking on search engines like Google in their ranking system.

Email

Effective email campaigns is another great tool available for healthcare providers to acquire data and feedback. Today most people either have their email integrated directly on their cell phones or have easy access to it, this poses an invaluable opportunity to leverage the easy accessibility of email to ask for feedback on the patient’s experience and Rize takes full advantage of this opportunity by pushing quick feedback apps to the patient.
Review Management

Patients can leave reviews, feedback, and ratings in multiple digital forms. Many patients leave reviews on HealthGrades, Facebook, Google, and email; this presents another challenge as a healthcare provider. Healthcare professionals must be able to effectively monitor this data as well as track it, to utilize it build a positive online reputation. Rize puts the healthcare professional in the driver set, by providing a friendly, clean, user-friendly interphase that displays all the reviews and patient feedback to be managed and utilized to build a positive online reputation. Rize’s feedback management tool is an automated tool that notifies the healthcare professionals so appropriate solutions can be initiated to address patient needs or concerns. With Rize’s review, filtering healthcare providers can publish positive reviews and address issues of interest by less favorable reviews.

Rize provides an excellent, easy to use healthcare reputation management tool for healthcare professionals to build a positive online reputation. By providing a fully integrated platform l, that uncomplicates the complicated task of creating a positive online reputation, Rize initiates, captures, filters and make available data reviews and patient feedback directly to the facilities desktop, tablet or mobile phone.


Updated 05-Apr-2019

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