SFDC Flow: Add a Fault
In my previous post SFDC Flow: Add a Custom Button , we learn how to add a custom button to launch
a SFDC flow. Now we have a one more final step for SFDC flows is to add a fault
Screen. This is an option step.
Add a Fault Screen
If an error occurs while the flow is interacting with the
database, the flow displays a generic unhandled fault message. The system sends
the organization administrator an email with information to help identify the
issue. You can also set up fault paths to a screen that displays this
information to the flow user. Instead of waiting for a system message to reach
your email account, you can view the information in the flow and immediately
fix the problem.
1. Reopen the
flow if necessary.
2. From the Palette
tab, drag the Screen onto the canvas.
The Screen overlay
opens with the General Info tab selected.
3. For the Name,
enter Fault Screen.
The Unique Name is
automatically populated based on this entry.
4. From the Add a
Field tab, double-click Display
5. Click [Display
Text] in the preview pane.
6. On the Field Settings tab, configure the field as
Unique Name fault_message
box Sorry, an error occurred
in the flow.
For help, provide your
flow administrator with the following
7. Click OK.
8. Connect both the Record
Create and Record Update
elements to the fault screen.
a. Drag the node from the bottom of the Record Create element onto the new Screen element.
b. Drag the node from the bottom of the Record Update element onto the new Screen element.
Notice that these new connectors have “FAULT” labels.
9. Click Save.
10. Click Close.
Now, if the flow encounters a validation rule or error, the
flow user sees a meaningful error message instead of the generic unhandled fault
If your flow is already working fine, you can still test the
fault screen by entering a value that would fail the validation rule you
created in an earlier tutorial. Specifically, while running the flow, enter a
Quantity Ordered value that’s obviously greater than the quantity available for
**This document is referred from salesforce help tutorials