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AI's Role in the Onboarding Process for New Hires

Kevin Gardner1618 22-May-2019

Effective onboarding is one of the best ways for companies to hire engaged, hardworking employees. In the weeks leading up to their hire, and especially in the first few weeks of employment, it is essential that employees feel connected to the company and capable of fulfilling their unique responsibilities. Successful onboarding allows employers to train and engage with their employees in a way that leads to greater employee retention and a more positive workplace atmosphere.

By implementing AI onboarding, companies can increase their efficiency in areas of recruitment, hiring, and training. AI can use company information and job descriptions to find more qualified candidates, provide personalized training, and overall complement the human aspect of the HR department.

Faster Recruitment

AI can speed up the recruiting process by sorting through hundreds of candidates and applications a lot faster than a human could. AI can also look past keywords to find job candidates that best match a company’s description. Additionally, AI comes with decreased levels of bias, faster responses, and improved retention rates by hiring more qualified candidates.

AI technologies, like Watson Talent, improve the recruiting process by finding the best candidates faster. AI can search through a list of potential hires and target specific traits, keywords, and experiences to select the best possible applicants. Employers can also use AI to communicate with potential employees, assess their skills, and build relationships.

Chatbots, like Mya and Olivia, reach out to individual applicants and ask some screening questions to obtain basic information. Once the answers have been received and processed, the bot will forward the candidate’s information to an HR representative, who can then contact the candidate directly. This system allows for potential hires to be contacted and screened faster, leaving more time for hiring managers to communicate with the most qualified individuals.

Improved Training Experience

Effective onboarding can be difficult, because it often precedes on-the-job training. Many employees receive training for a short period of time, before receiving a number of responsibilities. AI onboarding combines textbook training with meaningful application to help employees better understand their responsibilities as they practice various tasks. This method saves time and fills knowledge gaps, while creating personalized learning experiences.

Integrate new employees quickly by giving managers the same onboarding guide for all new hires. Combine the use of AI with direct communication with management to give new employees the most efficient and rewarding onboarding experience possible. If employees feel like they are learning and contributing to the company from day one, they will be more committed to the organization, resulting in greater performance and retention.

There are a variety of AI onboarding programs, like Axonify, that can be used to train new employees. These programs utilize engaging tutorials that adapt to individual needs. Implementing AI throughout the training process can reduce the amount of time it takes for employees to master their responsibilities and feel successful in their new position.

Automated Paperwork

Once a job candidate has been interviewed and hired, it’s time to move to the onboarding process, beginning with intake paperwork. Often, filling out paperwork takes several hours out of the employee’s first day. Document automation allows new hires to complete paperwork ahead of time and with greater convenience. Online paperwork is also more cost-effective and allows for easier disaster recovery than hard copies.

Software options like Webmerge, Paperform, and Alpha Anywhere allow companies to create online documents, like fillable PDFs, online forms, and mobile apps that can all be accessed by the new employee. Through OCR, businesses can also opt to transfer handwritten information into machine-encoded text, making it easier to store and access files.

When creating online documents, employers can add an e-signature platform to make it easier for new hires to complete and sign paperwork from home. Platforms like PandaDoc, Sign Request, and Zoho Sign make it possible to easily add signature lines to existing documents, allowing for a more convenient, automated system.

Running a business takes a lot of work, and so does finding and training new employees. Implementing AI into the onboarding process not only saves time and money; it also improves the onboarding experience for new hires, leaving you with better-qualified and more highly-committed employees.


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