In this fast-changing world, introducing timely changes to keep up with time is of vital importance. The field of technology duly takes on this notion and follows it. Revamping means giving new and improved form and structure. Modifying the properties and the functions of the software always remain a pending task with the developers. Here, we will talk about the right time to revamp a software. Recently, the technology giant Apple has also decided to rebuild the Maps application. Introducing change in anything is not an easy task and needs a lot of planning, organization, research etc. In addition to this, a substantial number of things are considered because of the dependence of the change on various factors. Let us have a look at those factors and see what is the right time to attempting a new structural design or modifying the approach.
In the paperwork, everything seems to be easy and under control, once the product is ready, but when it comes to the implementation of the software, then to judge it, there are a lot of factors to be considered. The developers need to think about whether the client will like the service or the offered services will reach the right people. If a product or service fails, then in the real world, a quick analysis needs to be carried out to know the reasons of the failure.
2. When you have the required resources-
In case your service has not met the client’s requirements, then in that situation, revamping has to be done in order to design it as required. But sometimes the lack of resources, staff time and focus change the entire scenario and you need to plan accordingly. In case, you have everything required at the same time, then make sure you get the job done right.
3. When it is required-
Here, time is the most important factor involved. “Aging of the software” is natural. The chances of patching become less and reviving it becomes difficult. In that situation, the right thing to do is facing the facts.
4. When it is the priority-
In the above point, you just read about the right time to revamp a software. Along with it, finding the right timing also play a major role in it and involve a lot of important aspects. You can also wait for the right time means that if there are some technical issues in the operation of the software, and there are minimal effects on the users’ side, then you can wait until you have other aligned priorities.
There are myriad of advantages if specific changes are brought in coordination with others helping the ease of the on-boarding process of the current users. The most significant benefit is the improved relation and a positive shift in the mindset of the users.
As now you have acquired the knowledge of the correct time of revamping your software, learn the different ways of revamping your customer on-boarding. The ways in which your team on board a new customer tells entirely about the future of the customer with any Software as a Service company. Let us talk about the strategies that can help any company in acing the task of customer on-boarding.
1. Welcome them with open arms-
Personalized welcome is the key to ease the process. Simpler the registration table easier is to get them. Ease the process of customer login and personalize the welcome message by mentioning their company or using their name. Such things become gestures and help in making a good first impression.
2. Product Demonstration is necessary-
It is fine that you have delivered what has been asked by your client. But does he know its features and how to operate it? Write the steps to use the software or product in order to ease the usage of the service. If you want experts to write it for you, then you can visit assignment expert for it. The best and the popular method to do so is by creating short videos showing the working of the product.
3. Provide them help-
Does your work end after delivering the product or after offering your service to your clients? The answer is a big no. A good service provider takes care of its customers and offer them assistance with the best customer support. Give them a platform to raise questions. Customers need those helpers who work with them not against them. If you are not able to provide them with reliable and well-versed service, then it is better if your service list lacks this feature.