The
practices may take some time, but these general remarketing guidelines will
help you create a valuable remarketing campaign for your company.
1. Segment audiences based on user intent
Proper
segmentation is critical to the success of your remarketing efforts. The best
way to do this is to take a big picture look at your site and mentally group
your pages according to a few different categories – product/service pages,
informational pages, resource pages, your homepage, and so on.
You
then want to determine user intent with regard to these page groupings.
Continuing with the page groups above, for example, users on your
product/service pages are likely closer to converting, while users on your
homepage might just be checking out your company for the first time.
If
you set up retargeting audiences based on these page groups, you can then
tailor your ads to match user intent. You might want your more aggressive,
salesy ads to target your “product/service page” audience, while you could
offer additional resources to your “homepage” audience instead of pushing sales
on them.
When
it comes to retargeting campaigns, segmenting your audiences according to user
intent properly is a great way to boost your effectiveness.
2. Put a frequency cap on your retargeting campaign
This
is one of the single most important step in all of remarketing. Google allows
you to put a frequency cap on your remarketing campaign, so that users aren’t
getting blasted by your ads 24/7.
You
can choose a monthly, weekly, or daily limit, but you should almost always err
on the conservative side. Internet users fully expect advertisements, but they
will take note if they’re seeing ads for “Joe’s Body Shop” 5 times a day.
AdWords
keeps tabs on your frequency data, so if you’re not sure exactly where you
should set your frequency, you can always raise or lower the cap after you have
some data to dig into.
3. Don’t waste money on users that have already converted
This
is one that’s easy to forget about. After a user converts (via your remarketing
campaign or otherwise), they’ll still be a part of whatever audience list they
initially were added to until that cookie expires.
This
means that even after they purchase a specific product, they could still see
ads for that product – which is a waste of your advertising budget.
This
is where “burn pixels” become useful. These are tracking pixels that remove
users from a certain remarketing list.
It’s
easy to solve this issue with Google. You can simply create a new remarketing
list consisting of users that have converted. And then you can save that list
as a “negative audience” within your remarketing campaign, as users who are
customers already, won’t be targeted by that specific campaign.
You
can even go a step further here and target those already-converted users with
new ads, either upselling them, offering other resources, or whatever else you
might want them to see.
4. Send remarketing traffic to tailored landing pages
This
tip applies to any online advertising campaign, but is even more applicable
when it comes to remarketing audiences.
If
you’re running a normal AdWords campaign, you can create landing pages tailored
to users based on the keywords each ad targets. With remarketing campaigns, you
can do the same thing but based on past behavior, which is often a stronger
foundation for landing page relevance.
Because
you know they’ve already been on a certain section of your website, you can be
even more confident that you know what they want to see in a landing page.
Taking the time to set up proper landing pages for your remarketing campaigns
can result in some of the highest landing page conversion rates you’ll ever
see!
Do you have any remarketing tips and tricks?
The
techniques for remarketing may vary according to the type of industry and
business. If you have any suggestions for remarketing audience segmenting,
optimization techniques, or any other tips related to remarketing, let us know
in the comments below!
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