Paytm founder Vijay Shekhar Sharma has announced that the company is transitioning into an AI-first strategy. This step incorporates the use of artificial intelligence in all operations of Paytm in a bid to improve efficiency and user experience. Sharma mentioned this AI-first approach as crucial to the leadership of Paytm in the Fintech industry in India.

Highlights:

• Paytm establishes an AI-first strategy as its core principle.
• AI will drive personalized user experiences and backend efficiency.
• The technology will power financial product recommendations and customer service.
• Paytm will prioritize developing AI-native solutions.
• This AI-first strategy aims to secure Paytm's growth and market position.

According to Sharma, Paytm user interactions will be changed with the AI-first approach. AI algorithms will provide personal financial intelligence and predetermine the needs of users. This strategy nudges the platform further to become a smart financial assistant and the idea is to engage more users by simplifying the task of managing their money.

To inculcate such an AI-first strategy at its foundation, Paytm will invest heavily in AI research, developers, and infrastructure. The company plans to come up with novel inclusions and services powered by artificial intelligence. The orientation keeps Paytm at the technological advantage in the competitive environment.

Speaking about the potential implementation of the AI-first strategy into Paytm, Sharma claimed that Paytm would have no issues with it. An effective incorporation of this practice will put Paytm in a better position and establish benchmarks in the usage of AI in finances in India. Paytm will focus its future operations on the AI-first strategy.