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How to Ensure Information Privacy

Kevin Gardner2444 08-Apr-2019

It might be a requirement for anyone running a business that involves the collection of personal information to comply with the privacy policy. These principles keep changing to make companies responsible for non-compliance. Any enterprise that breaches these principles can end paying up to $1.7 million in fines while sale traders can be fined as much as $340,000. Fortunately, the following steps can help any company comply with privacy policies when collecting personal information. 


How to Ensure Information Privacy


Update Your Privacy Policy 


You will probably have to update a privacy policy that is more than two years to comply with the recent reforms. The first step is to state the means that your enterprise will use to share information with third parties. Your subscribers could be booking your services through a third-party, or you could be sharing their data with a third party. You might need to know where recipients are if you intend to disclose your customer’s sensitive data overseas. After that, explain how a customer can complain about a breach and how one can correct their data. A client may discover that you disclosed their critical records without their consent or realize that the address on the file isn’t correct. In short, a privacy policy should explain ways companies can address a complaint. 


Train Your Staff 


A robust CCPA compliance program should outline how workers should comply with both privacy manual and privacy law. You can get the necessary training materials from the government or create some tailored training programs for your organization. However, appointing a privacy officer seems prudent because it ensures that someone in an organization will ensure compliance with the privacy law. 


Provide a Privacy Notification 


Of course, providing a privacy notification to a customer before collecting their information is a must. It can be done through short notices that are attached to each document used for personal information collection. Your privacy notice should include reasons for collecting their information and how it will be used and disclosed. In short, privacy notification covers everything set out in a privacy policy. 


Conduct a Privacy Audit 


Over time, it has become essential for entrepreneurs to audit their businesses and learn to handle personal information. You have to know the nature of personal information that your enterprise deals with and how it will be storing, disclosing, and using it. A business owner also has come up with ways to address privacy complaints. Personal information can include documents such as passports, birth certificates, or any other thing that may make someone identified. When marketing your products or services directly, you need to be aware of potential risks and come up with an opt-out mechanism, which should be similar to what is required for SMS and email marketing. Your business becomes responsible for any breach that occurs as a result of disclosing critical data overseas. For example, your organization will be held accountable for revealing confidential data to a US-based marketing agency that allowed it to leak or get stolen. Therefore, companies should first vet their overseas third-party marketing agencies and have confidence in the data security and privacy measures before working with them. 


Have an Internal Privacy Manual 


The law requires organizations to come up with procedures and systems to aid in privacy compliance. One of these requirements is developing an internal privacy manual that should cover aspects such as how an organization will handle a privacy breach, a request from a client to access their personal information, and privacy complaints. Your internal privacy manual should also guide you on how to disclose confidential files overseas and receive personal information from a third-party marketing agency. It should also state who is responsible for ensuring compliance with privacy law within an organization. Any organization involved in the collection of personal information may have to comply with privacy policies. Healthcare providers, organizations with an annual turnover of over $3 million, and any other enterprise that chooses to opt-in have to comply with privacy laws.



Updated 04-Oct-2019

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