In Dubai, most businesses revolve around information technology. While some of them are IT-based companies, others have an IT department to support and manage their core business operations. No matter if your whole business (such as data centers, digital marketing, e-commerce, etc.) depends on a large series of computer systems or you have a couple of computer systems in your startup company to manage accounting work and record keeping, regular maintenance is essential in each scenario.

A lot of problems are encountered such as hardware failure, network issues, viruses, Trojan horses, and spyware which can significantly impact your business in terms of productivity, security, data confidentiality, and integrity. The easiest and convenient thing you can do to avoid such problems at the earliest and run your business smoothly is to hire IT AMC services in Dubai.  

Annual maintenance of computer systems involves detailed inspection, troubleshooting, updating, and repairing tasks. Some of them are as follows:

• Setting up and configuring laptop, desktop, server, and network
• Upgrading old computer systems and networks
• Fixing the Internet and local network issues
• Solving hard-disk, DVD ROM, and modem issues
• Detecting and removing viruses and malware
• Maintenance of scanners, printers and repairing them, if needed
• Data backup and recovery, whenever required
• Checking Wi-Fi and LAN facilities and addressing its subsequent security
• Setting up servers, if required

Criteria to Consider While Finding an IT AMC Provider in Dubai

• Check out the professional exposure of AMC experts.
• Check out if professionals are properly trained and qualified to perform maintenance work to ensure that you will be offered quality services.
• Consider the service provider who provides 24/7 support. This will help you ensure that regardless of the time, you will get their services and support instantly so that you don’t have to interrupt your business operation. In today’s time, most IT AMC services in Dubai are offered with the assurance of 24/7 support to attain higher customer satisfaction.
• Ask if they can provide complete protection from hackers and viruses. There is no denying that no service can vouch for full protection from these threats. But, try choosing a service provider who keeps the services upgraded to tackle these issues effectively.
• Ask if the service provider can provide you with robust software as well as hardware support at reasonable costs.
• Find out how much time they take in responding and sending a professional to address your technical queries and issues.
• Prefer choosing short-term subscription plans when you are considering a company for the first time. It will help you ensure that you can soon switch to another company if you don’t like the services.

Another way to ensure the smooth running of your business is to seek IT outsourcing in Dubai. You can get help in expanding your staff as well as getting a package of more detailed services including BYOD security, IP telephony and much more.

If you want to stay afloat in a highly competitive market of Dubai, you should take care of your IT infrastructure with the assistance of experts rather than amateurs or semi-skilled in-house staff.