The early adopters of Google apps are feeling disappointed
due to lack of progress. Since, Microsoft Office 365 is a combination of
familiar software and enterprise-class support, it is more prominent among the
strong Office 365 performance is coming partly at the cost of Google Apps. In
the past, Motorola also decided to move from an old version of Office to
Google’s cloud service bucks the more common trend of companies who have been
using Google Apps switching to Office 365.
Not only Microsoft is
saying that Office 365 is growing as COO Kevin Turner claimed that four out of
five Fortune 500 companies use the service., the Cloud Security Company, Bitglass
stated, last year, traffic analysis gave Google with 16.3 percent of the market
which was twice the market share of Office 365 among its customers; this year, it
goes up by 22.8 percent as more companies switched to cloud services. But in
the same year, Office 365 grew far faster, from 7.7 percent to 25.2 percent. A
little bit advantage is with Google from small businesses with 22.8 percent to
Microsoft’s 21.4 percent but in large, regulated businesses that has over 1,000
employees, the share of Microsoft is 30 percent that is twice that of Google
and is growing fast.
Office 365 is even
more popular with the 21 million customers of Skyhigh Network’s cloud
security services, where 87.3 percent are using Office 365 services, with each
organization uploading an average 1.37 terabytes of data to the service each
are some geographical differences in the popularity of Office 365 and Google
Apps in the customer base, with APAC currently a Google stronghold.
Office 365 is the
most commonly deployed application among its customers, beating even Salesforce
and adoption is growing faster than any other cloud applications. This is the cloud
service mostly used by the customers, possibly because that usage includes all
the send and receive of email users.
The picture is a
little different in different parts of the world and across different
industries. Google Apps are better in APAC, but that may change in future as
Microsoft builds out new data centers in the region. The technology is the only
industry segment where Google Apps has more share than Office 365 are in media,
Internet and software companies.
“There are different
dynamics that matter based on the company size,” McKinnon points out. “Large
companies need manageability, security, reliability. This acceleration couldn’t
be seen for Office 365 in large companies without Microsoft doing a lot of work
in those areas.”
The majority of new
Office 365 customers are moving from on-premises, but also the companies that
have already purchased Google Apps for Business are moving to Office 365.
Microsoft claimed they won back 440 customers in 2013, including big names like
Burger King and Campbell’s, and the trend is continuing. Some of that may be
the halo effect of the Office 365 growth making companies that picked Google
Apps question whether they made the right decision. But often, it’s because Google
Apps itself dissatisfies.
The simplicity of
Gmail and Google Docs clearly appeals to some users, but as one of the most
widely used applications in the world, the Office software is familiar to many.
The user interface really matters, once you use these products into companies. For
email, the UI also matters. Google Apps is dramatically different from Office
and that’s pretty jarring for people who’ve been using Outlook for a long time.
It's like it beamed in from outer space; you have to use a browser, the way it
does conversations and threading with labels versus folders, it's pretty
security identity and security services find that Office 365 is gaining
popularity with their customers; this shows the growth in Office 365 adoption
among the users.
And many customers reported that it is
difficult to use Outlook with Google. Some companies, they go to Google and
they think they are going to make it work with Outlook; they find out that it
just doesn’t work as well, when they use the calendar app with the Google Apps
backend as it does when you’re using Office 365. The user interface is so
important that it pulls them back in .