--- title: "WhatsApp Beta Versions for iOS and Android Start Testing In-App Support Chat" description: "On the newest beta for iOS, WhatsApp has also added animated heart emoticons." author: "Vallabha Buddepu" published: 2022-01-19 canonical: https://www.mindstick.com/news/1258/whatsapp-beta-versions-for-ios-and-android-start-testing-in-app-support-chat category: "whatsapp" tags: ["android", "ios", "whatsapp", "technology news", "whatsapp new feature"] reading_time: 3 minutes --- # WhatsApp Beta Versions for iOS and Android Start Testing In-App Support Chat ## HIGHLIGHTS Users may reach out to WhatsApp for help from within the app. WhatsApp only sends signals to authenticated accounts. In 2021, animated heart emoji were discovered on WhatsApp. ## why in news According to reports, WhatsApp is working on a feature that would allow users to contact and get help within a [WhatsApp chat](https://answers.mindstick.com/qa/110360/how-to-delete-whatsapp-chat-backup-from-google-drive-on-android). In March 2021, the encrypted texting service offered a similar [functionality](https://www.mindstick.com/blog/136/using-watermark-functionality-in-textbox-by-jquery) to certain beta testers on iOS and Android cellphones, but it was later terminated. WhatsApp beta invites on both devices are now able to contact the service via in-app chat once more, indicating that the capability may be expanded to more users in the future. On the current iOS beta version, WhatsApp is also introducing innovative motions for heart emoticons. **read more :** https://tinyurl.com/yckwftc6 WhatsApp feature tracker WABetaInfo discovered the capability to give in-app help for users in WhatsApp versions 2.22.3.5 for Android and 22.2.72 for iOS. When beta testers contact the Meta-owned service via **Settings > Help > Contact us**, a notice appears on both platforms that says, 'We will react to you via a WhatsApp chat.' WhatsApp communicates with users via in-app messaging through its [verified account](https://answers.mindstick.com/qa/106640/what-is-a-verified-account), which has a green tick mark to indicate that the message is genuine. When you contact WhatsApp, it will offer you technical and diagnostic information, such as the model number and settings of the device on which WhatsApp is installed. The data is utilised to assist identify a problem, and users may choose whether or not to share their [personal information](https://answers.mindstick.com/qa/102585/how-to-secure-personal-information-on-a-laptop) with the messaging service. This includes your [network connection](https://answers.mindstick.com/qa/94984/how-do-you-change-the-network-connection-priority-in-windows-10) details (4G LTE, 5G, or Wi-Fi), WhatsApp version, and model number, according to the feature tracker. **read more :** https://tinyurl.com/4ecbkxbv Meanwhile, as WABetaInfo reported a month ago, WhatsApp has began testing new [animations](https://www.mindstick.com/forum/160680/how-to-use-css-transitions-and-animations-in-the-webpage) for heart emoticons on the messaging service. Previously, a single red heart emoji would appear in animated form for both sender and receiver, but WhatsApp for iOS beta version 22.2.72 is now testing the ability to animate other heart emoji. There's no [news](https://www.mindstick.com/developersection/news) on when the functionality will be available to Android beta testers, or when the animated heart emoji will be available to all WhatsApp users on the stable channel. **read more :** https://tinyurl.com/bp63nuh7 WhatsApp is also said to be working on new iOS [notification settings](https://answers.mindstick.com/qa/104874/how-to-change-notification-settings-on-quora) that would allow users to customise notification sounds and select which alerts they want to receive. In a future edition of the app, WhatsApp will also provide users specifics about message reactions. The [instant messaging](https://www.mindstick.com/articles/167313/importance-of-instant-messaging-for-business-collaboration) service is also trying to improve its picture and video sketching tools, including the addition of new pencil tools. A blur image tool is also being developed by the service, which might be provided at a later date. ## READ MORE AT : **1)** https://tinyurl.com/2mt24trt **2)** https://tinyurl.com/ynrr6uec --- Original Source: https://www.mindstick.com/news/1258/whatsapp-beta-versions-for-ios-and-android-start-testing-in-app-support-chat Copyright © MindStick Software Pvt. Ltd. This Markdown version is provided for developers, AI systems, and offline reading.