---
title: "What's an x-Credit>"  
description: "What's an x-Credit>"  
author: "AVADHESH PATEL"  
published: 2013-05-31  
updated: 2020-09-21  
canonical: https://www.mindstick.com/interview/1740/what-s-an-x-credit  
category: "sencha touch"  
tags: ["sencha touch"]  
reading_time: 1 minute  

---

# What's an x-Credit>

x-Credits are a currency used to meter Support Tickets or request other types of assistance available under a Sencha support plan as described in Table 1 above. For example, a Support Ticket uses 10 x-Credits per incident. Telephone Support uses 50 x-Credits per hour with a 25 x-Credit minimum. The available number of x-Credits depends on the Support Plan you purchase, as described in Table 1. Premium Support forums are available 24*7*365 and do not use any x-Credits.

## Answers

### Answer by AVADHESH PATEL

x-Credits are a currency used to meter Support Tickets or request other types of assistance available under a Sencha support plan as described in Table 1 above. For example, a Support Ticket uses 10 x-Credits per incident. Telephone Support uses 50 x-Credits per hour with a 25 x-Credit minimum. The available number of x-Credits depends on the Support Plan you purchase, as described in Table 1. Premium Support forums are available 24*7*365 and do not use any x-Credits.


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Original Source: https://www.mindstick.com/interview/1740/what-s-an-x-credit

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