---
title: "Why am I not receiving the password reset email in MindStick Training?"  
description: "Why am I not receiving the password reset email in MindStick Training?"  
author: "Sanjay Goenka"  
published: 2024-07-01  
updated: 2024-07-02  
canonical: https://www.mindstick.com/forum/160825/why-am-i-not-receiving-the-password-reset-email-in-mindstick-training  
category: "mindstick training"  
tags: ["mindstick", "internship", "mindstick training"]  
reading_time: 1 minute  

---

# Why am I not receiving the password reset email in MindStick Training?

Why am I not receiving the [password reset](https://answers.mindstick.com/qa/95657/is-the-firefox-password-reset-ridiculous) [email](https://www.mindstick.com/articles/12870/10-easy-ways-to-manage-your-business-email-inbox) in MindStick Training?

## Replies

### Reply by MindStick Software Pvt Ltd

## Reasons for not receiving password reset email

There might be several reasons for not receiving the [password](https://www.mindstick.com/blog/118/retriving-user-password-by-using-stored-procedure-in-asp-dot-net) reset email in [MindStick Training](https://training.mindstick.com/) which are listed below-

- **Network issue**- You may have a bad internet connection or other network issues.
- **Blocked**- The admin might have blocked your email.
- **Spam**- The reset email might have gone to your spam folder.
- **Entered Incorrect Email**- You might have entered the incorrect email ID (other than registered mail) to receive the reset password email.

Please check all the above points to resolve your issue.


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Original Source: https://www.mindstick.com/forum/160825/why-am-i-not-receiving-the-password-reset-email-in-mindstick-training

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