The Best solution to Troubleshoot Non-Synchronization Issue of Arlo Camera with the Arlo camera Base Station?
When you are trying to set-up or attaching a new Arlo security camera with the Arlo base station, your security camera may sometimes fail to sync (synchronize) with the SmartHub and with the base station. The Arlo wire-free camera cannot be recognized by the base station until it is strongly synced. To review some common remedies and to troubleshoot the problem, contact the support team via Arlo Support. They will let you know you should accurately sync the Arlo base station to the wire-free camera.
You should keep your wire-free camera close to the base station and SmartHub
Ensure that your camera should not away the three feet from the base station while you are trying to sync your camera from the base station. If your camera would be three feet away from the base station, then the sync process will not work. That time you need to press & release the sync key. Make a call on Arlo Tech Support Phone Number to troubleshoot the sync process.
Steps to fix the Non-Synchronization Issue
- When you use a particular LED base station and smart hub, you should not press the sync key. When the blue color LED blinks swiftly, then the base station & smart-hub is syncing with your wire-free camera.
- When you use the Multi-LED Base Station, that time, you need to press the Sync button. When the LED over the camera icon is flashing becoming green color, then your base station is syncing with the Arlo camera. ( when you press the sync button for a long time, then LED will blink amber. During this condition, you need to wait approx 15 minutes, after 15 minutes you need to try this process again.)
- When you use the Arlo Ultra wire-free camera, you do not need to press the sync button. When the blue LED blinks fast, then the Arlo camera is syncing with the Arlo base station.
- When you use any Arlo security camera such as Arlo wireless, pro, pro 2, Go, Baby, then you need to press the sync button on the upper of the camera. When you see the LED blinks fast, then your security camera syncs with your base station.
If you are unable to troubleshoot Non-Synchronization Issue of Arlo Camera with the Arlo camera Base Station. Then dial Arlo Customer Service Number. The Netgear certified team will let you know about more solution.