If you notice the Arlo base station suddenly gets offline, also, you do not want enough information about it. Then in this post, you will get comprehensive information. With this, if you are a new user, then you will know here about
Arlo Base Station Setup. Also, you can make a connection with the Netgear certified team who are well educated. And they have many years of experience to give relevant support to their users. So, when you see your Arlo base station is offline, then you should check the LED on the base station just in front of the device for determining whether the system gets online.
The never Arlo base station has a single LED and another side previous base station had three or five LEDs. if you are able to watch the security video feed from each Arlo security cameras, that time your base station is connected to the internet connection. When you receive error notification on your device screen, like your base station is offline, rather than of the security video feed, that time the base station isn’t connected to the internet connection.
What steps you need to perform to troubleshoot the base station offline issue
- First, you should check the ethernet cable. With this, you need to ensure that, the ethernet cable is perfectly connected from the base station plus router which you are using currently that comes with the Arlo security system.
- Then, you need to check the power adapter is perfectly connected from the back of the base station & securely connected in the router which you are using for your security camera.
- Also, you need to connect the internet from another device that is joined to the router. For the powring cycle base station, you should unplug the power adapter to the outlet, and you need to wait 2 minutes & you need to again connect to the outlet. Your base station will take a few minutes to get started. And while the power LED & internet LED light and internet LED lights to blink in solid green color, then the base station is connected to the internet. When you notice the internet LED is amber, then you should continue troubleshooting. That time, you need to check the router’s DHCP settings & client list also. When you have already connected the base station to the internet, that time you need to check the router’s setting & firmware for ensuring there are no changes from the last time.
- You should ensure that ports 443 & 80 are open on the router which you are using. And to perform the factory reset on the base station, you need to get in touch with the support executives of this security camera.
If you are not able to fix the Arlo Base Station Offline issue you can take aid to the experts. They will also, help you to use your security camera without getting any hassle.
In this post, you will get more reliable information about the Arlo base station. For example- how to set up Arlo base station or if the Arlo base station is offline, then what step you need to perform. If you are getting any issue while using any step to fix the offline issue, then you can take aid from the Netgear certified experts team.