Norton is a top-notch antivirus software package which is suitable for Windows, Android phones as well as iOS devices. It safeguards your devices from viruses, malicious websites and fraudulent links. In this advanced arena, it has become crucial to install such security software on your computer and keep issues like viruses, identity theft and even misuse of your credit card at bay. Norton offers a copious number of features which we have mentioned below. But at times, there is a Norton installation error causing annoyance. Are you also facing the same issue? We have got you covered.

In this troubleshooting post, we will provide you with some handy yet excellent ways to resolve the error during Norton installation. Take a quick glance.

Features of Norton

Norton offers a wide array of products such as Norton internet security, Norton antivirus, Norton WiFi privacy, etc. It protects your computer from malware, viruses, spyware worms and Trojan horses. In case there is suspicious content on websites, Norton notifies you immediately and suggests you to access a safer website. The software even warns you if you are downloading potentially harmful files from the internet.

What stands it out from the competition is that it automatically sends you important feature updates as well as installs it without you needing to do anything. The system security software schedules PC scans when you don’t use it.

Fix: Norton installation error

There is no second thought to the fact that Norton is one of the leading antivirus programs. We know that everything, be it major or minor, needs servicing and Norton antivirus is no different.

While downloading, Norton shows an error which results in failure of the installation. Of course, you can call Norton for instant help. But before that, try these different ways to resolve the issue:

Basic steps to troubleshoot the installation error

Step 1: Restart your computer

 Exit all the programs and tabs running on your computer.

 Open the start menu.

 Click on restart button.

 Wait for some time and let your PC start properly.

 Try downloading the Norton once again on your computer.

These steps will definitely resolve the issue with the installation, Norton 360 renewal or then some. If this doesn’t fix the problem, move to the next step given below.

Step 2: Re-download Norton from the start

 Create a Norton account if you don’t already have the one.

 If you are already not logged in to your account, you will be asked to sign in to it. Make use of the correct username and password for Norton internet security login.

 Navigate to Norton setup window.

 Once there, click on the download button.

 The terms and conditions appear in front of you. Simply hit agree and download button.

 In case the message shows ‘trial period expired’, then stop there immediately as you are on wrong track i.e. you are downloading the wrong product. Ensure you have an active subscription.

 In the event of inactive subscription, type the new product key and proceed further with the installation.

Now, walk through the instructions below on the basis of web browser you use:

1. For Internet Explorer

The installation process will begin automatically. Here, you have to click on run button to continue.

2. For Mozilla Firefox or Apple Safari

Move the mouse cursor to the top-right corner of the web browser and access the downloaded file. Open the file by double-clicking on it.

3. For Google Chrome

The latest downloaded files will be shown at the bottom side of the screen. Double-click on the file to open.

After that, follow the on-screen simple instructions to successfully install Norton product on your device.

If the issue still exists

Open the web browser you are using and clear temporary files and other cache data. To do so,

 Press the key combination of Windows key + R.

 The run dialog will appear.

 Type the temporary files command and press enter.

 A list containing the temp files will be shown.

 Delete all of them.

After following the aforementioned steps carefully, the error should be removed. But if it continues to trouble you, contact our Norton installation customer support team. We will provide you with a highly experienced and knowledgeable technician who will guide you step by step and troubleshoot the issue on the behalf of you.


  Modified On Nov-21-2018 03:08:50 AM

Leave Comment