Troubleshooting Windows 7
Hi everyone in this article I’m explaining about
troubleshooting in windows.
When you have problems with your network and/or Internet
connection, don’t hesitate to use the troubleshooting wizards bundled with
Windows 7 and Windows 8. They are easy to use and they can help you identify
what’s wrong and how to fix your problems. In this tutorial I will show how to
start these network and Internet troubleshooting wizards and how to work with
them in order to fix problems.
As more customers begin to upgrade to Windows 7,
troubleshooting Windows 7 errors will become a routine process during and after
implementations. Although Microsoft's latest desktop operating system is far
more reliable and stable than its predecessor, Windows Vista, it's not always
smooth sailing. As a solutions provider, offering the best possible support for
your customer’s means being able to quickly and efficiently resolve any pesky
problems as they arise.
The steps begin with checking over the hardware. If you own an HP, Dell
or some other PC brands you can reboot into the BIOS Boot Menu to run
Diagnostics (on Dells also from the Utility partition) to test the hardware. If
you know your hardware is good you can skip to Step 4.
1. Test the hard drive diagnostics/repair
extended CD scan. Burn ISO to CD using Windows Image Burner then boot the disk
to run extended Scan. Then run a full Disk on all partitions, if
necessary from System Recovery Options Command Line.
2. Test your RAM CD for 7 or more passes, or overnight.
3. Check all cabling is securely connected and in good condition,
try reinstalling suspect hardware, swap RAM sticks, unplug extra HD's,
peripherals, CD/DVD drive to see if problems disappear. Unplug or remove any
4. Check temps for overheating by installing Core
Temp which will allow monitoring temps from System Tray.
5. Check for infection by installing Malwarebytes, update, run
a Full Scan - in Safe Mode with Networking if necessary.
6. Many issues can be solved by running a free lightweight AV
like Microsoft Security Essentials with the Windows 7 Firewall for
best performance. You can uninstall your AV to run this as a test to be
sure. Yours may also need an Uninstaller (removal tools) for common
antivirus software - ESET Knowledgebase
A more aggressive free AV that similarly allows best Win7 performance is Panda
7. Establish a Clean Boot by un-checking everything in
msconfig>Startup. After reboot enter msconfig>Services, check the box to
"Hide All MS Services," repeat above steps.
Check back periodically that nothing has written itself into either list, if so
turn it off in its Program Preferences or uninstall it. A program can wait to
start until you click on it. Freeloader’s slow startup, can be a drag on
CPU/RAM, cause issues and spy on you.
If you have a question about an item Google its name to find out what it does.
8. Type "Solutions" in Start button Search box
to see if any have been queued for Problems reported or not. Look at the
Troubleshooters available on that page to see if one might help. Always report
problems when asked as Windows 7 is interactive this way.
9. You can try System Restore to a point before the
problem occurred, if necessary running it from System Recovery Options.
This step offers a chance to restore to a previous configuration, but System
Restore limitations should be noted as in the first four boxes of System
Restore Point - Create.
Always make sure you have as much space apportioned for restore points as you
can afford at System Protection - Change Disk Space Usage
10. Enable hardware auto-updating to make sure you're getting
the latest drivers via Windows Updates - which should also be set
to Automatic - then Check for Updates. Install all Important and Optional
Updates, after reboot Check for Updates again until there are no more.
Any missing drivers can be found on the Support Downloads webpage for your
computer or device model. Driver Install - Device Manager
11. Check for newer display driver, or roll back to the
previous version or try another Windows 7 or Vista driver. Turn off or
uninstall the accompanying software package. Driver Install - Device
12. Use Process Monitor for Application Failures, File
System issues, Registry issues, Boot logging, Memory Stack issues, and
misleading Error messages which is demonstrated in this Process Monitor
Demo - YouTube. Type Resource Monitor in Start Search box to narrow down
13. Run SFC /SCANNOW Command - System File Checker to
repair any damaged or corrupt OS files. If it won't run in Win7 then try
from DVD or System Repair Disk Command Line using SFC /SCANNOW
Run in Command Prompt at Boot.
14. Some of these steps suggested to Clean up Factory Bloat
ware might help. On weaker hardware you can improve performance by
editing Visual Effects of Sliding, Fading, Animation, Dragging Intact and
Selection Rectangle as shown in Optimize Windows 7 - Windows 7 Forums
15. Study the Event Viewer>Custom>Admin view for
repeat errors to google verbatim text and ID# to find out how others have
resolved them. Event Viewer - Open and Use in Windows 7
For example: for the repeat errors highlighted below, googling the text will
auto-complete showing others have searched for it, then take you to discussion
threads which point to a MS Fixit for the problem.
16. Check also the Performance log on
Advanced Tools page accessed by clicking your WEI score link at
Computer>Properties. Check for queued issues at top of Tools page, Generate
a System Health Report.
17. Look for issues cued in Action Center in
bottom-right System Tray.
18. Type "Troubleshoot" in Start button Search
box, then View All on left hand menu. Run any Troubleshooters for your
suspected problems which can repair or clue you to issues.
19. As a last resort before reinstall try a Repair
Install which can fix most problems, as it re-installs the OS while
keeping all programs, files and settings in place.
20. Consider a Clean Reinstall which is actually better
than getting a new computer with today's bloated factory pre-install. The
tutorial compiles everything that works best in tens of thousands of installs
we've directly helped with here, and has been used by over a million consumers
without a single complaint or return with problems if they stick with the tools
and methods given.